What a managed IT agreement covers in Seattle
Support for your people, care for your devices and Microsoft 365, security, backups and a plan, all under one agreement.
- Help deskStaff email, open a portal ticket or call people who know your setup.
- Monitoring and patchingEvery workstation and server watched and kept current.
- Microsoft 365Accounts, licenses, mail flow and security settings.
- SecurityEndpoint MDR Plan I, email filtering and security training.
- Backups100 GB per workstation, with full disaster recovery as an add-on.
- Network and Wi-FiFirewall, switches, Wi-Fi, segmentation and VPN.
- PlanningRegular reviews, a hardware roadmap and a budget.
Managed IT in Seattle: what we see
The Puget Sound aerospace supply chain runs from the Kent Valley up to Everett, and many small suppliers handle defense work that carries CMMC requirements.
Typical example A Seattle aerospace supplier or design firm that needs daily IT and documented security.
Fully managed, co-managed or outsourced
Who we manage IT for in Seattle
Most often defense suppliers, manufacturers, logistics and distribution companies, medical practices and architecture and engineering firms, in Downtown, South Lake Union, Pioneer Square and Bellevue, plus Bellevue, Redmond and Kirkland.
Onboarding your Seattle office
We assess your systems, secure admin access, install monitoring and security tools and document everything before everyday support starts.
Remote-first, on-site when needed
Remote support is faster for almost everything: a frozen Outlook, a printer queue, a locked account or a VPN that will not connect.
If a problem needs someone on site in Seattle, we coordinate a local partner while our engineers keep working the issue remotely.
Support hours for Seattle: Monday to Friday, 7:30 AM to 5:30 PM.
Pricing
The monthly price for Seattle businesses is made of the Managed Services it needs: a per-user fee for accounts and support, a per-workstation fee for each managed computer, and a server or network fee only where those apply. Adding a hire or retiring a laptop changes only the matching line. Agreements run for a longer term rather than month to month.