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Managed workstations and servers

Managed Endpoints and Patching

Every computer and server patched, protected and visible, without your staff having to think about it.

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The short answer

Endpoint management is keeping every workstation and server updated, protected and healthy. ManagedITServices.Tech patches Windows, macOS and Linux, applies firmware updates, runs Endpoint MDR Plan I, monitors CPU, memory and disk health with automatic fixes for common alerts, and tracks assets, lifecycles and warranties. Workstations include 100 GB of managed backups, and servers add 24/7/365 NOC monitoring.

Managed workstations

  • Windows, macOS and Linux patching
  • Firmware updates
  • Endpoint MDR, Plan I
  • Managed backups, 100 GB per workstation
  • CPU, memory and disk monitoring with cleanup
  • Automatic fixes for common alerts
  • Asset inventory
  • Lifecycle and warranty tracking
  • Documentation kept current

See Managed workstations in the service catalog

Managed servers

  • 24/7/365 NOC monitoring
  • Application and service uptime monitoring
  • Patch management
  • Endpoint MDR, Plan I
  • Disk space and storage monitoring
  • Network connectivity and latency monitoring
  • Hardware health: CPU, memory, disks and RAID
  • Automatic fixes for common alerts
  • Lifecycle and warranty tracking

See Managed servers in the service catalog

Patching

Operating system and firmware updates are applied on a schedule that avoids business hours. We track which machines are behind and why, and fix the stragglers.

Protection

Endpoint MDR, Plan I, runs on every managed workstation and server. For fully managed MDR with 24/7 protection, managed application control and cloud response, Endpoint MDR Plan II is available as an add-on.

Device health and lifecycle

Low disk space, failing drives and high memory use are spotted early, and common alerts are fixed automatically. Asset inventory and warranty tracking show which machines are aging, and that feeds your planning reviews.

Frequently Asked Questions

What is included with each managed workstation?

Windows, macOS and Linux patching, firmware updates, Endpoint MDR Plan I, 100 GB of managed backups, health monitoring with automatic fixes, asset inventory, lifecycle and warranty tracking, and current documentation.

What is included with each managed server?

24/7/365 NOC monitoring, uptime monitoring, patch management, Endpoint MDR Plan I, storage and hardware health monitoring including RAID, automatic fixes for common alerts, and lifecycle and warranty tracking.

Do you support Macs and Linux?

Yes. Windows, macOS and Linux workstations are patched, protected and monitored.

Are workstations backed up?

Yes. Managed backups of up to 100 GB are included with every managed workstation. Full backup and disaster recovery is an add-on.

Next step

See what managed IT would cost

Tell us your users, workstations and locations.

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Monday to Friday, 7:30 AM to 5:30 PM

Reviews

What clients say

They were: Responsive. Efficient. Detailed. Empathetic. 15 years in business and I didn’t realize the potential that an IT company could provide. ... Their support team [is] quick to respond and assist. Well worth the investment for security.

ElleBusiness owner

The entire IT team has been great to work with. They have handled everything for our startup veterinary clinic and the entire process has been simple and smooth from the beginning. Highly recommend!

CynthiaVeterinary clinic

The team is INCREDIBLE! ... All of the Techs that work there are so nice and very helpful, also, the owners are small town business owners. Give these guys a chance to help YOU!

JosieLaw firm

As an IT administrator managing environments across multiple offices, I have high expectations for the vendors and partners we work with, and [this team] has consistently met them. ... They communicate clearly, follow through on commitments, and take the time to actually understand our environment rather than offering one-size-fits-all answers.

ZainIT administrator, multi-office company

I had a great experience working with Amin. Very professional, communicative, and made the process smooth from start to finish. Highly recommend them for anyone needing reliable and efficient service!

Merandie

[This team] has been a great experience for our team! They are literally a phone call away and local. Amin has stopped in our office first thing when he hears we need his help! I recommend 10/10 to assist you in the IT world!

Ciana

Mo and [this team] solved an 8 year problem we’ve had with intermittent connectivity at our restaurants. We had worked with 4-5 other companies and they never solved what the issue was. Turns out Mo’s team just did the work tracing back all the issues and solving the problem at the root.

RyanRestaurants

Our office has worked with Amin as our computer tech. He has been very professional and courteous yet personable with all staff members. ... Knowing he’s just a call or text away is extremely reassuring.

Dee

He walks me through everything like a seasoned pro, reaches out to colleagues, stays on the phone, and does not leave me stranded. ... Patient, kind, and committed to helping a very overwhelmed person get through a very unnecessary crisis.

Joan

Great working experience with the team. Very professional and very helpful and patient. Really appreciate their work.

Curtis

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