What a managed IT agreement covers in San Diego
The help desk, monitoring, patching, Microsoft 365, security, backups and planning, for every office and remote employee.
- Help deskStaff email, open a portal ticket or call people who know your setup.
- Monitoring and patchingEvery workstation and server watched and kept current.
- Microsoft 365Accounts, licenses, mail flow and security settings.
- SecurityEndpoint MDR Plan I, email filtering and security training.
- Backups100 GB per workstation, with full disaster recovery as an add-on.
- Network and Wi-FiFirewall, switches, Wi-Fi, segmentation and VPN.
- PlanningRegular reviews, a hardware roadmap and a budget.
Managed IT in San Diego: what we see
San Diego has a large Navy presence and the defense supply chain that comes with it, plus a life sciences cluster around Sorrento Valley and UTC. Both need documented security, and defense suppliers need CMMC preparation on top.
Typical example A San Diego defense or life sciences supplier that needs daily IT and documented security.
Fully managed, co-managed or outsourced
Who we manage IT for in San Diego
Most often defense suppliers, medical practices, manufacturers, architecture and engineering firms and real estate and property management firms, in Downtown, Sorrento Valley, UTC and La Jolla and Kearny Mesa, plus Carlsbad, Chula Vista and Escondido.
Onboarding your San Diego office
First we review what you have. Then we lock down admin accounts, roll out monitoring and security tools and write it all down.
Remote-first, on-site when needed
Our engineers connect to your computers securely, so most problems are solved while you watch rather than after a visit.
For hands-on work in San Diego, such as a failed switch or a new desk setup, we coordinate a vetted local partner and stay on the ticket.
Support hours for San Diego: Monday to Friday, 7:30 AM to 5:30 PM.
Pricing
The monthly price for San Diego businesses is made of the Managed Services it needs: a per-user fee for accounts and support, a per-workstation fee for each managed computer, and a server or network fee only where those apply. An office with more email users than computers pays mostly user fees. Onboarding takes real effort up front, so agreements are longer-term.