Included with managed workstations
Every managed workstation includes managed backups of up to 100 GB, so files saved on a laptop or desktop are not lost with the machine.
Backup and disaster recovery add-on
For businesses that need more than workstation backups, the add-on covers the whole recovery.
- Local and offsite backup strategy
- Air-gapped or offline copies for ransomware resilience
- Backup monitoring and verification
- Alerts reviewed for failed, incomplete and successful backups
- Disaster recovery and continuity planning
- Defined recovery point objective (RPO) and recovery time objective (RTO)
- Quarterly or annual failover testing
- Quarterly backup summary reports
- Step-by-step recovery procedures
- Retention that meets regulatory timelines, such as 7 years
- Encryption at rest and in transit
Monitoring and verification
Backups are monitored and verified, and alerts for failed, incomplete and successful backups are reviewed. Failed jobs become tickets and are fixed, not just logged. Most backup disasters are really months of failed jobs nobody noticed.
Failover testing
With the add-on, we run failover tests quarterly or annually to prove the backups work and to measure how long a recovery takes. Quarterly summary reports show what was backed up and what was tested.
A recovery plan
A written plan sets your recovery point and recovery time objectives and covers what gets restored first, who decides, who to call and how staff keep working in the meantime. For offices in hurricane and flood regions, the plan includes working from another location.