Managed IT Services for Law Firms

01Why law firms choose managed IT

A law firm’s work product lives in its document management system, its email and its billing software. Attorneys need all three in the office, at home and on the road, and they need them to be fast.

Law firms are also a favorite target for email fraud. A compromised mailbox can be used to send fake wire instructions on a settlement or a real estate closing, and the loss lands on the firm and its client.

02What we manage for law firms

• Secure document access in the office and remotely
• Email compromise protection for wire and trust account payments
• Microsoft 365 administration, including retention and sharing settings
• Backups for case files, document management and billing data
• Encrypted laptops and MFA for every attorney and staff member
• Device setup and removal when people join or leave

03Working with your software vendors

We keep the systems behind your document management, practice management and billing software, PDF tools and dictation running, and we work directly with your vendors when a problem sits between their software and your systems.

04Security and compliance

Lawyers have an ethical duty to make reasonable efforts to protect client information. We put in place and maintain the technical controls behind that duty: MFA, encryption, email filtering, monitoring for suspicious logins and secure document sharing.

We also recommend one simple rule that stops most wire fraud: any change to payment instructions is confirmed by phone, using a number you already have.

05Onboarding

We map your document management, practice management and billing software, PDF tools and dictation, the computers that run it and the vendors behind it. Old access is removed, multi-factor sign-in is turned on and documentation is written before we take over the help desk.

How onboarding works

06Pricing

The monthly price for law firms is made of the Managed Services it needs: a per-user fee for accounts and support, a per-workstation fee for each managed computer, and a server or network fee only where those apply. Part-time staff who only use email are a user fee and nothing more. A longer-term agreement is what lets us plan hardware refreshes and security upgrades with you.