Managed IT services in Tampa

01What a managed IT agreement covers in Tampa

The help desk, monitoring, patching, Microsoft 365, security, backups and planning, for every office and remote employee.

• Help deskStaff email, open a portal ticket or call people who know your setup.
• Monitoring and patchingEvery workstation and server watched and kept current.
• Microsoft 365Accounts, licenses, mail flow and security settings.
• SecurityEndpoint MDR Plan I, email filtering and security training.
• Backups100 GB per workstation, with full disaster recovery as an add-on.
• Network and Wi-FiFirewall, switches, Wi-Fi, segmentation and VPN.
• PlanningRegular reviews, a hardware roadmap and a budget.

02Managed IT in Tampa: what we see

MacDill Air Force Base is home to U.S. Central Command and U.S. Special Operations Command, and a large network of defense contractors works around Tampa Bay. Hurricane planning is part of every Tampa recovery plan we write.

Typical example A Tampa defense contractor or back office that needs secure, documented systems.

03Fully managed, co-managed or outsourced

04Who we manage IT for in Tampa

Most often defense suppliers, medical practices, financial advisory firms, real estate and property management firms and accounting and tax firms, in Downtown, Westshore, the Channel District and Ybor City, plus St. Petersburg, Clearwater and Brandon.

• Defense Contractors
• Medical Practices
• Financial Advisors
• Real Estate
• Accounting Firms

05Onboarding your Tampa office

First we review what you have. Then we lock down admin accounts, roll out monitoring and security tools and write it all down.

The onboarding process

06Remote-first, on-site when needed

We work remotely first because it is faster and less disruptive. Most issues are fixed without anyone visiting your office.

For hands-on work in Tampa, such as a failed switch or a new desk setup, we coordinate a vetted local partner and stay on the ticket.

Support hours for Tampa: Monday to Friday, 7:30 AM to 5:30 PM.

07Pricing

Pricing for Tampa businesses works as a monthly fee per user plus separate fees per workstation, per server and for the network, so the bill follows real headcount and real devices. Busy offices with shared computers do not pay for seats nobody uses. Agreements run for a longer term rather than month to month.

How pricing works