What a managed IT agreement covers in Houston
Support for your people, care for your devices and Microsoft 365, security, backups and a plan, all under one agreement.
- Help deskStaff email, open a portal ticket or call people who know your setup.
- Monitoring and patchingEvery workstation and server watched and kept current.
- Microsoft 365Accounts, licenses, mail flow and security settings.
- SecurityEndpoint MDR Plan I, email filtering and security training.
- Backups100 GB per workstation, with full disaster recovery as an add-on.
- Network and Wi-FiFirewall, switches, Wi-Fi, segmentation and VPN.
- PlanningRegular reviews, a hardware roadmap and a budget.
Managed IT in Houston: what we see
Storm season shapes IT planning in Houston. Hurricanes and street flooding make offsite backups and a written recovery plan a practical need, and plenty of Houston firms run offices on opposite sides of the Beltway that should be set up the same way.
Typical example A Houston engineering or energy services firm with offices in two parts of town: one agreement covers both sites, every laptop and the storm season plan.
Fully managed, co-managed or outsourced
Who we manage IT for in Houston
Most often manufacturers, medical practices, logistics and distribution companies, law firms and construction companies, in Downtown, the Energy Corridor, the Galleria and Uptown and Greenway Plaza, plus Katy, Sugar Land and The Woodlands.
Onboarding your Houston office
We assess your systems, secure admin access, install monitoring and security tools and document everything before everyday support starts.
Remote-first, on-site when needed
We work remotely first because it is faster and less disruptive. Most issues are fixed without anyone visiting your office.
If a problem needs someone on site in Houston, we send someone to your office or arrange a local partner, and keep working remotely in the meantime.
Support hours for Houston: Monday to Friday, 7:30 AM to 5:30 PM.
Pricing
Pricing for Houston businesses is built from separate monthly fees for supported users, workstations, servers and the network. Busy offices with shared computers do not pay for seats nobody uses. We work on longer-term agreements, which pay for the onboarding and documentation done at the start.