What a managed IT agreement covers in San Francisco
Every agreement includes the help desk, device monitoring and patching, Microsoft 365, security, backups and planning reviews.
- Help deskStaff email, open a portal ticket or call people who know your setup.
- Monitoring and patchingEvery workstation and server watched and kept current.
- Microsoft 365Accounts, licenses, mail flow and security settings.
- SecurityEndpoint MDR Plan I, email filtering and security training.
- Backups100 GB per workstation, with full disaster recovery as an add-on.
- Network and Wi-FiFirewall, switches, Wi-Fi, segmentation and VPN.
- PlanningRegular reviews, a hardware roadmap and a budget.
Managed IT in San Francisco: what we see
San Francisco firms work with clients who ask hard security questions, and most run hybrid, with staff splitting time between the office and home. Documented controls and secure remote access matter more here than a server closet.
Typical example A small San Francisco firm with high client security expectations and hybrid staff.
Fully managed, co-managed or outsourced
Who we manage IT for in San Francisco
Most often financial advisory firms, law firms, nonprofits, accounting and tax firms and medical practices, in the Financial District, SoMa, Mission Bay and Union Square, plus Oakland, South San Francisco and San Mateo.
Onboarding your San Francisco office
Onboarding starts with an assessment. Admin access is secured, tools are installed and everything is documented before we take over support.
Remote-first, on-site when needed
Working remotely means nobody waits for a drive across town. An engineer connects, fixes the problem and notes it on the ticket.
Most San Francisco issues are fixed remotely, and for the rest we schedule a local partner and manage the visit from start to finish.
Support hours for San Francisco: Monday to Friday, 7:30 AM to 5:30 PM.
Pricing
The monthly price for San Francisco businesses is made of the Managed Services it needs: a per-user fee for accounts and support, a per-workstation fee for each managed computer, and a server or network fee only where those apply. Remote staff with a laptop count once as a user and once as a workstation, and nothing else is hidden in the total. We work on longer-term agreements, which pay for the onboarding and documentation done at the start.