What a managed IT agreement covers in Dallas
The help desk, monitoring, patching, Microsoft 365, security, backups and planning, for every office and remote employee.
- Help deskStaff email, open a portal ticket or call people who know your setup.
- Monitoring and patchingEvery workstation and server watched and kept current.
- Microsoft 365Accounts, licenses, mail flow and security settings.
- SecurityEndpoint MDR Plan I, email filtering and security training.
- Backups100 GB per workstation, with full disaster recovery as an add-on.
- Network and Wi-FiFirewall, switches, Wi-Fi, segmentation and VPN.
- PlanningRegular reviews, a hardware roadmap and a budget.
Managed IT in Dallas: what we see
Dallas companies tend to open a second or third office in Plano, Frisco or Irving before they ever hire IT staff. Setting each location up the same way, from the firewall to the laptop build, is where managed IT saves the most time and avoids the most surprises.
Typical example A Dallas firm running several offices across the Metroplex that wants each new location set up the same way on day one.
Fully managed, co-managed or outsourced
Who we manage IT for in Dallas
Most often financial advisory firms, medical practices, logistics and distribution companies, real estate and property management firms and law firms, in Downtown, Uptown, Las Colinas and Legacy West in Plano, plus Plano, Frisco and Irving.
Onboarding your Dallas office
First we review what you have. Then we lock down admin accounts, roll out monitoring and security tools and write it all down.
Remote-first, on-site when needed
Remote support is faster for almost everything: a frozen Outlook, a printer queue, a locked account or a VPN that will not connect.
When a Dallas issue needs hands on a device, we send a technician or a trusted local partner while remote work continues.
Support hours for Dallas: Monday to Friday, 7:30 AM to 5:30 PM.
Pricing
Pricing for Dallas businesses works as a monthly fee per user plus separate fees per workstation, per server and for the network, so the bill follows real headcount and real devices. Adding a hire or retiring a laptop changes only the matching line. Terms are longer than a month, because the first weeks are spent securing and documenting your systems.