Why Dallas IT teams add a partner
Dallas firms with one IT generalist use co-managed IT to add security tools and coverage for new offices.
One or two IT people cannot be experts in firewalls, endpoint security, Microsoft 365 licensing and backup testing all at once. We take the platform work so they can stay close to the business.
A written split of duties
Responsibilities are documented task by task, so nothing falls between two teams.
| Task | Your IT staff | Our team |
|---|---|---|
| Password resets and access requests | ● | ● |
| Line-of-business software | ● | |
| Windows and app patching | ● | |
| Firewall and Wi-Fi changes | ● | ● |
| Backup monitoring | ● | |
| New hire setup | ● | |
| Security awareness training | ● |
Every co-managed agreement starts with a version of this table, written for your business and reviewed as you grow.
Coverage when your IT person is out
When your IT lead is away or buried in a project, our team keeps the everyday work moving.
Shared documentation means our engineers already know your network when your lead is out.
Serving Dallas and nearby
Downtown, Uptown, Las Colinas and Legacy West in Plano, plus Plano, Frisco and Irving. Hardware swaps, cabling and new office setups in Dallas are handled on site by our technicians or a local partner we coordinate.
Support hours for Dallas: Monday to Friday, 7:30 AM to 5:30 PM.
Pricing
Pricing for co-managed clients in Dallas works as a monthly fee per user plus separate fees per workstation, per server and for the network, so the bill follows real headcount and real devices. A conference room PC or a warehouse scanner station is a workstation, even if no one owns it. We work on longer-term agreements, which pay for the onboarding and documentation done at the start.