The roles you get
Help desk
Everyday questions and fixes for your staff.
Engineering
Servers, network, Wi-Fi and Microsoft 365.
Security
Protection, monitoring and training.
Planning
Reviews, roadmap and budget.
When Seattle companies outsource IT
Seattle companies without IT staff get a full outsourced department, from the help desk to the roadmap.
The Puget Sound aerospace supply chain runs from the Kent Valley up to Everett, and many small suppliers handle defense work that carries CMMC requirements.
Taking over cleanly
Collect
Admin accounts, licenses, domains and vendor contacts.
Secure
Passwords changed, old access removed, MFA on.
Document
Diagrams, assets and procedures you own.
Support
Staff start calling us, and monitoring goes live.
Hours and on-site help in Seattle
Monday to Friday, 7:30 AM to 5:30 PM.
Most Seattle issues are fixed remotely, and for the rest we schedule a local partner and manage the visit from start to finish.
Who outsources IT to us in Seattle
Mostly defense suppliers, manufacturers, logistics and distribution companies, medical practices and architecture and engineering firms in Downtown, South Lake Union, Pioneer Square and Bellevue, plus Bellevue, Redmond and Kirkland.
Pricing
The monthly price for Seattle companies that outsource IT is made of the Managed Services it needs: a per-user fee for accounts and support, a per-workstation fee for each managed computer, and a server or network fee only where those apply. Adding a hire or retiring a laptop changes only the matching line. We work on longer-term agreements, which pay for the onboarding and documentation done at the start.