Why Seattle IT teams add a partner
Seattle firms with capable IT staff use us for monitoring, patching and compliance controls.
One or two IT people cannot be experts in firewalls, endpoint security, Microsoft 365 licensing and backup testing all at once. We take the platform work so they can stay close to the business.
A written split of duties
Who owns what is written down at the start and reviewed as you grow.
| Task | Your IT staff | Our team |
|---|---|---|
| Help desk for staff | ● | ● |
| Business applications | ● | |
| Patching and endpoint protection | ● | |
| Security alert review | ● | |
| Backups and test restores | ● | |
| Microsoft 365 administration | ● | ● |
| Projects and vendor management | ● |
Every co-managed agreement starts with a version of this table, written for your business and reviewed as you grow.
Coverage when your IT person is out
Vacations, sick days and big projects no longer leave the office without IT.
Shared documentation means our engineers already know your network when your lead is out.
Serving Seattle and nearby
Downtown, South Lake Union, Pioneer Square and Bellevue, plus Bellevue, Redmond and Kirkland. For hands-on work in Seattle, such as a failed switch or a new desk setup, we coordinate a vetted local partner and stay on the ticket.
Support hours for Seattle: Monday to Friday, 7:30 AM to 5:30 PM.
Pricing
The monthly price for co-managed clients in Seattle is made of the Managed Services it needs: a per-user fee for accounts and support, a per-workstation fee for each managed computer, and a server or network fee only where those apply. A conference room PC or a warehouse scanner station is a workstation, even if no one owns it. Terms are longer than a month, because the first weeks are spent securing and documenting your systems.