The roles you get
Help desk
Everyday questions and fixes for your staff.
Engineering
Servers, network, Wi-Fi and Microsoft 365.
Security
Protection, monitoring and training.
Planning
Reviews, roadmap and budget.
When San Antonio companies outsource IT
San Antonio firms without IT staff get a full outsourced department, including CMMC preparation support.
Joint Base San Antonio anchors a big federal and defense supply chain, so many local firms handle controlled unclassified information. The medical community around the South Texas Medical Center adds HIPAA training to the list.
Taking over cleanly
Collect
Admin accounts, licenses, domains and vendor contacts.
Secure
Passwords changed, old access removed, MFA on.
Document
Diagrams, assets and procedures you own.
Support
Staff start calling us, and monitoring goes live.
Hours and on-site help in San Antonio
Monday to Friday, 7:30 AM to 5:30 PM.
Hardware swaps, cabling and new office setups in San Antonio are handled on site by our technicians or a local partner we coordinate.
Who outsources IT to us in San Antonio
Mostly defense suppliers, medical practices, financial advisory firms, manufacturers and construction companies in Downtown, the South Texas Medical Center, Stone Oak and the Pearl District, plus New Braunfels, Boerne and Schertz.
Pricing
For San Antonio companies that outsource IT, each person with an account is one user fee, each computer we manage is one workstation fee, and servers and the network are priced on their own lines. An office with more email users than computers pays mostly user fees. Terms are longer than a month, because the first weeks are spent securing and documenting your systems.