Why San Antonio IT teams add a partner
San Antonio contractors with an in-house compliance or IT lead hand us the technical controls and monitoring.
Your staff know the business. We bring the monitoring stack, the security tools and the second set of hands they have been asking for.
A written split of duties
Who owns what is written down at the start and reviewed as you grow.
| Task | Your IT staff | Our team |
|---|---|---|
| Help desk for staff | ● | ● |
| Business applications | ● | |
| Patching and endpoint protection | ● | |
| Security alert review | ● | |
| Backups and test restores | ● | |
| Microsoft 365 administration | ● | ● |
| Projects and vendor management | ● |
Every co-managed agreement starts with a version of this table, written for your business and reviewed as you grow.
Coverage when your IT person is out
Vacations, sick days and big projects no longer leave the office without IT.
We work from the same tickets and documentation as your team, so a handoff on Friday afternoon does not lose context.
Serving San Antonio and nearby
Downtown, the South Texas Medical Center, Stone Oak and the Pearl District, plus New Braunfels, Boerne and Schertz. When a San Antonio issue needs hands on a device, we send a technician or a trusted local partner while remote work continues.
Support hours for San Antonio: Monday to Friday, 7:30 AM to 5:30 PM.
Pricing
For co-managed clients in San Antonio, each person with an account is one user fee, each computer we manage is one workstation fee, and servers and the network are priced on their own lines. Growth is easy to budget, because each new person or computer adds one known fee. Agreements run for a longer term rather than month to month.