Why Orlando IT teams add a partner
Orlando contractors with an IT lead hand us daily operations so the lead can focus on compliance.
Most internal IT teams spend their week on tickets and never reach the security and maintenance backlog. We take that backlog off their plate.
A written split of duties
Who owns what is written down at the start and reviewed as you grow.
| Task | Your IT staff | Our team |
|---|---|---|
| Help desk for staff | ● | ● |
| Business applications | ● | |
| Patching and endpoint protection | ● | |
| Security alert review | ● | |
| Backups and test restores | ● | |
| Microsoft 365 administration | ● | ● |
| Projects and vendor management | ● |
Every co-managed agreement starts with a version of this table, written for your business and reviewed as you grow.
Coverage when your IT person is out
Vacations, sick days and big projects no longer leave the office without IT.
Because we use the same notes and ticket queue, coverage during a vacation feels like business as usual.
Serving Orlando and nearby
Downtown, Lake Nona, Maitland and Lake Mary, plus Winter Park, Lake Mary and Maitland. For hands-on work in Orlando, such as a failed switch or a new desk setup, we coordinate a vetted local partner and stay on the ticket.
Support hours for Orlando: Monday to Friday, 7:30 AM to 5:30 PM.
Pricing
Pricing for co-managed clients in Orlando works as a monthly fee per user plus separate fees per workstation, per server and for the network, so the bill follows real headcount and real devices. Shared front-desk or shop-floor PCs are covered by the workstation fee without adding users. Onboarding takes real effort up front, so agreements are longer-term.