Why Miami IT teams add a partner
Miami firms with an IT manager use co-managed IT for monitoring and storm readiness.
A small IT team is expected to cover networking, security, Microsoft 365, backups and every business application. Co-managed IT takes on the platform work so your people can focus on the business.
A written split of duties
Responsibilities are documented task by task, so nothing falls between two teams.
| Task | Your IT staff | Our team |
|---|---|---|
| Password resets and access requests | ● | ● |
| Line-of-business software | ● | |
| Windows and app patching | ● | |
| Firewall and Wi-Fi changes | ● | ● |
| Backup monitoring | ● | |
| New hire setup | ● | |
| Security awareness training | ● |
Every co-managed agreement starts with a version of this table, written for your business and reviewed as you grow.
Coverage when your IT person is out
When your IT lead is away or buried in a project, our team keeps the everyday work moving.
Both teams share one ticket history, so nobody has to explain a problem twice.
Serving Miami and nearby
Brickell, Downtown, Doral and Coral Gables, plus Doral, Coral Gables and Hialeah. Most Miami issues are fixed remotely, and for the rest we schedule a local partner and manage the visit from start to finish.
Support hours for Miami: Monday to Friday, 7:30 AM to 5:30 PM.
Pricing
The monthly price for co-managed clients in Miami is made of the Managed Services it needs: a per-user fee for accounts and support, a per-workstation fee for each managed computer, and a server or network fee only where those apply. Busy offices with shared computers do not pay for seats nobody uses. The agreement is a longer-term one, so the security and documentation work has time to pay off.