Why Atlanta IT teams add a partner
Atlanta firms with strong in-house IT use us for monitoring, patching and routine maintenance.
Your staff know the business. We bring the monitoring stack, the security tools and the second set of hands they have been asking for.
A written split of duties
Responsibilities are documented task by task, so nothing falls between two teams.
| Task | Your IT staff | Our team |
|---|---|---|
| Password resets and access requests | ● | ● |
| Line-of-business software | ● | |
| Windows and app patching | ● | |
| Firewall and Wi-Fi changes | ● | ● |
| Backup monitoring | ● | |
| New hire setup | ● | |
| Security awareness training | ● |
Every co-managed agreement starts with a version of this table, written for your business and reviewed as you grow.
Coverage when your IT person is out
When your IT lead is away or buried in a project, our team keeps the everyday work moving.
We work from the same tickets and documentation as your team, so a handoff on Friday afternoon does not lose context.
Serving Atlanta and nearby
Midtown, Buckhead, Downtown and Perimeter Center, plus Alpharetta, Marietta and Sandy Springs. Most Atlanta issues are fixed remotely, and for the rest we schedule a local partner and manage the visit from start to finish.
Support hours for Atlanta: Monday to Friday, 7:30 AM to 5:30 PM.
Pricing
Each month co-managed clients in Atlanta pays only for the Managed Services it has, such as users, workstations, servers or the network, each counted on its own. An office with more email users than computers pays mostly user fees. Longer agreements keep the price steady and give us room to fix root causes instead of symptoms.