# ManagedITServices.Tech > Managed IT services for small and mid-sized US businesses: fully managed or co-managed, security included, priced per user, device and network. ManagedITServices.Tech is a managed service provider (MSP) based in Texas. It takes ongoing responsibility for the technology of small and mid-sized US businesses: help desk, monitoring and patching, Microsoft 365, security, backups and planning, either fully managed or co-managed alongside in-house IT staff. Key facts: - Hours: Monday to Friday, 7:30 AM to 5:30 PM - Pricing: separate monthly fees for supported users, workstations, servers and the network, plus optional add-ons; longer-term agreements, not month to month - Support: remote-first; clients ask for help by email, portal ticket or phone, and urgent issues are best handled by phone; 24/5 or 24/7 help desk coverage is available as an add-on; on-site help is arranged when needed - The help desk is part of managed IT and is not sold on its own - Compliance: HIPAA staff training and controls support; CMMC Level 1 and 2 preparation (formal assessment by a C3PAO); FTC Safeguards Rule controls - No offices in the listed cities; support is remote-first - Phone: (888) 919-8088 ## Managed IT services - [Fully Managed IT Services](https://manageditservices.tech/fully-managed-it/): Fully managed IT for businesses with no IT staff: one team owns support, monitoring, security, Microsoft 365, backups and planning under one agreement. - [Co-Managed IT Services](https://manageditservices.tech/co-managed-it/): Co-managed IT gives your in-house IT staff our tools, depth and backup: monitoring, patching, security and projects, with a written split of who does what. - [Outsourced IT Department](https://manageditservices.tech/outsourced-it-department/): Outsource your IT department to one managed team: help desk, systems and network engineering, security and planning, for less than hiring a full team. - [Managed Cybersecurity Services](https://manageditservices.tech/managed-cybersecurity/): Managed cybersecurity with managed IT: Endpoint MDR Plan I, email filtering and security training included, plus MDR Plan II and pen testing add-ons. - [Managed Microsoft 365](https://manageditservices.tech/managed-microsoft-365/): Managed Microsoft 365 with every supported user: accounts, licenses, mailboxes, spam and phishing filtering, and SharePoint and Teams permissions. - [Managed Backup and Disaster Recovery](https://manageditservices.tech/managed-backup/): Managed backup: 100 GB per managed workstation included, plus a disaster recovery add-on with offsite and air-gapped copies and failover testing. - [Managed Network and Wi-Fi](https://manageditservices.tech/managed-network/): Managed network and Wi-Fi: firewall, switch and router setup, access points, segmentation, VPN and troubleshooting, with VoIP phones as an add-on. - [Managed Endpoints and Patching](https://manageditservices.tech/managed-endpoints/): Managed endpoints and patching: Windows, macOS and Linux updates, Endpoint MDR Plan I, health monitoring and backups for each workstation and server. - [Managed Help Desk, Included With Managed IT](https://manageditservices.tech/managed-help-desk/): A help desk your staff can email, call or reach through the portal, included with every managed IT agreement and run by engineers who know your setup. - [vCIO and IT Planning](https://manageditservices.tech/vcio-it-planning/): vCIO and IT planning included with managed IT: regular business reviews, a technology roadmap, hardware refresh plans and a yearly IT budget you can use. - [Managed IT Compliance Support](https://manageditservices.tech/managed-compliance/): Compliance support with managed IT: HIPAA staff training, CMMC preparation, FTC Safeguards controls and a compliance platform add-on for SOC 2 and more. ## Guides - [What Is Managed IT?](https://manageditservices.tech/what-is-managed-it/): What managed IT services are, what a managed service provider (MSP) does, what is usually included and how managed IT compares with break-fix IT support. - [How Managed IT Works](https://manageditservices.tech/how-managed-it-works/): How we take over and run your IT, step by step: assessment, onboarding, documentation, everyday support, security monitoring and regular planning reviews. - [Managed IT Pricing](https://manageditservices.tech/managed-it-pricing/): How managed IT pricing works: monthly fees for users, workstations, servers and network, optional add-ons, a longer-term agreement and what a quote needs. - [MSP vs In-House IT](https://manageditservices.tech/msp-vs-in-house-it/): Comparing a managed service provider with hiring in-house IT staff: total cost, coverage, skills and security, and when co-managed IT is the better choice. - [Switching IT Providers](https://manageditservices.tech/switching-it-providers/): How to switch IT providers without disruption: collect admin access, documentation, licenses and backups, then follow a planned, clean handover. ## IT Reads: security awareness, backup and IT best practices - [How to Spot a Phishing Email](https://manageditservices.tech/it-reads/how-to-spot-a-phishing-email/): How to spot a phishing email: warning signs in the sender, links, attachments and requests, what to do if you clicked and how to report it at work. - [MFA for Small Businesses](https://manageditservices.tech/it-reads/mfa-for-small-businesses/): MFA for small businesses: how multifactor authentication works, which method to choose, where to turn it on first and how to roll it out without friction. - [Cyber Insurance Requirements](https://manageditservices.tech/it-reads/cyber-insurance-requirements/): Cyber insurance requirements explained: the security controls insurers often ask about, from MFA and EDR to tested backups, and how to prepare to answer. - [The 3-2-1 Backup Rule Explained](https://manageditservices.tech/it-reads/3-2-1-backup-rule/): The 3-2-1 backup rule explained: three copies of your data on two types of storage with one offsite, plus air-gapped copies that can survive ransomware. - [RPO vs RTO: What They Mean](https://manageditservices.tech/it-reads/rpo-vs-rto/): RPO vs RTO in plain terms: how much data you can afford to lose, how long you can afford to be down, and how a small business can set both targets. - [Employee Offboarding IT Checklist](https://manageditservices.tech/it-reads/employee-offboarding-it-checklist/): Employee offboarding IT checklist: disable accounts, revoke access, recover devices, keep the mailbox and files, and close the gaps former staff leave. - [Patch Management Best Practices](https://manageditservices.tech/it-reads/patch-management-best-practices/): Patch management best practices for small businesses: what to patch, how to prioritize and test updates, and what to do with systems you cannot patch. - [How to Prevent Business Email Compromise](https://manageditservices.tech/it-reads/business-email-compromise/): How to prevent business email compromise (BEC): how invoice and wire fraud schemes work, the controls that stop them and what to do if money was sent. - [What to Do After a Ransomware Attack](https://manageditservices.tech/it-reads/ransomware-response-steps/): What to do after a ransomware attack: the first steps to contain it, who to call, how to keep evidence and how to restore from backups without reinfection. - [Password Policy Best Practices](https://manageditservices.tech/it-reads/password-policy-best-practices/): Password policy best practices from NIST guidance: length over complexity, no forced resets, blocking breached passwords, MFA and a password manager. - [Does Microsoft Back Up Microsoft 365?](https://manageditservices.tech/it-reads/microsoft-365-backup/): Does Microsoft back up Microsoft 365? What the shared responsibility model means, where retention and recycle bins fall short and what to back up yourself. - [Business Continuity vs Disaster Recovery](https://manageditservices.tech/it-reads/business-continuity-vs-disaster-recovery/): Business continuity vs disaster recovery: how BCP and DR differ, how they work together as BCDR, and what a small business plan should include and test. - [Windows 10 End of Support: What to Do](https://manageditservices.tech/it-reads/windows-10-end-of-support/): Windows 10 end of support: what it means for business PCs still running it, how Extended Security Updates work and how to plan the move to Windows 11. - [How to Write an AI Acceptable Use Policy](https://manageditservices.tech/it-reads/ai-acceptable-use-policy/): How to write an AI acceptable use policy for a small business: approved tools, what data staff can share, human review of output and managing shadow AI. - [How to Secure Business Wi-Fi](https://manageditservices.tech/it-reads/secure-business-wifi/): How to secure business Wi-Fi: WPA3 and enterprise sign-ins, separate guest and device networks, firmware updates and the settings small offices often miss. ## Industries - [Managed IT Services for Healthcare and Medical Practices](https://manageditservices.tech/managed-it-for-healthcare/): Managed IT for medical practices: we run the systems behind your EHR, secure patient data, train staff on HIPAA and price per user, device and network. - [Managed IT Services for Dental Offices](https://manageditservices.tech/managed-it-for-dental/): Managed IT for dental offices: chairside and front-desk PCs, imaging workstations, backups and HIPAA training, priced per user, device and network. - [Managed IT Services for Law Firms](https://manageditservices.tech/managed-it-for-legal/): Managed IT for law firms: secure document access, email fraud protection for trust payments, Microsoft 365, backups, priced per user, device and network. - [Managed IT Services for Accounting and Tax Firms](https://manageditservices.tech/managed-it-for-accounting/): Managed IT for accounting and tax firms: QuickBooks and Sage support, MFA, backups and FTC Safeguards Rule controls, priced per user, device and network. - [Managed IT Services for Financial Advisors and Wealth Management](https://manageditservices.tech/managed-it-for-financial-services/): Managed IT for financial advisors: email fraud protection, secure client file sharing, MFA, encryption and documentation for due diligence questionnaires. - [Managed IT Services for Manufacturing](https://manageditservices.tech/managed-it-for-manufacturing/): Managed IT for manufacturers: shop-floor network and machine PCs, ERP server and backups, separated office and plant networks, CMMC preparation. - [Managed IT Services for Defense Contractors and CMMC](https://manageditservices.tech/managed-it-for-defense-contractors/): Managed IT for defense suppliers: CMMC Level 1 and Level 2 preparation, NIST SP 800-171 controls, policies, evidence and ongoing management behind them. - [Managed IT Services for Construction Companies](https://manageditservices.tech/managed-it-for-construction/): Managed IT for construction companies: AutoCAD and BlueBeam workstations, secure plan access from job sites, crew devices and invoice fraud protection. - [Managed IT Services for Architecture and Engineering Firms](https://manageditservices.tech/managed-it-for-architecture-engineering/): Managed IT for architecture and engineering firms: CAD workstations, fast file storage and sharing, project archive backups and secure collaboration. - [Managed IT Services for Nonprofits](https://manageditservices.tech/managed-it-for-nonprofits/): Managed IT for nonprofits: Microsoft 365 and nonprofit licensing, safe volunteer accounts, backups for donor data and planning around grant cycles. - [Managed IT Services for Real Estate and Property Management](https://manageditservices.tech/managed-it-for-real-estate/): Managed IT for real estate and property management: wire fraud protection for closings, mobile device security, Microsoft 365 and secure document sharing. - [Managed IT Services for Logistics and Distribution](https://manageditservices.tech/managed-it-for-logistics/): Managed IT for logistics and distribution: warehouse Wi-Fi for scanners, label printers, ERP and WMS servers, and internet failover for dispatch. ## Locations - [Managed IT services in Houston](https://manageditservices.tech/managed-it-services-houston-tx/): Managed IT services in Houston: fully managed or co-managed IT for TX businesses, with security included and pricing per user, device and network. - [Managed IT services in Dallas](https://manageditservices.tech/managed-it-services-dallas-tx/): Managed IT services in Dallas: fully managed or co-managed IT for TX businesses, with security included and pricing per user, device and network. - [Managed IT services in Austin](https://manageditservices.tech/managed-it-services-austin-tx/): Managed IT services in Austin: fully managed or co-managed IT for TX businesses, with security included and pricing per user, device and network. - [Managed IT services in San Antonio](https://manageditservices.tech/managed-it-services-san-antonio-tx/): Managed IT services in San Antonio: fully managed or co-managed IT for TX businesses, with security included and pricing per user, device and network. - [Managed IT services in Miami](https://manageditservices.tech/managed-it-services-miami-fl/): Managed IT services in Miami: fully managed or co-managed IT for FL businesses, with security included and pricing per user, device and network. - [Managed IT services in Fort Lauderdale](https://manageditservices.tech/managed-it-services-fort-lauderdale-fl/): Managed IT services in Fort Lauderdale: fully managed or co-managed IT for FL businesses, with security included and pricing per user, device and network. - [Managed IT services in Orlando](https://manageditservices.tech/managed-it-services-orlando-fl/): Managed IT services in Orlando: fully managed or co-managed IT for FL businesses, with security included and pricing per user, device and network. - [Managed IT services in Atlanta](https://manageditservices.tech/managed-it-services-atlanta-ga/): Managed IT services in Atlanta: fully managed or co-managed IT for GA businesses, with security included and pricing per user, device and network. - [Managed IT services in Chicago](https://manageditservices.tech/managed-it-services-chicago-il/): Managed IT services in Chicago: fully managed or co-managed IT for IL businesses, with security included and pricing per user, device and network. - [Managed IT services in Seattle](https://manageditservices.tech/managed-it-services-seattle-wa/): Managed IT services in Seattle: fully managed or co-managed IT for WA businesses, with security included and pricing per user, device and network. - [Managed IT services in Phoenix](https://manageditservices.tech/managed-it-services-phoenix-az/): Managed IT services in Phoenix: fully managed or co-managed IT for AZ businesses, with security included and pricing per user, device and network. - [Managed IT services in Denver](https://manageditservices.tech/managed-it-services-denver-co/): Managed IT services in Denver: fully managed or co-managed IT for CO businesses, with security included and pricing per user, device and network. - [Managed IT services in Los Angeles](https://manageditservices.tech/managed-it-services-los-angeles-ca/): Managed IT services in Los Angeles: fully managed or co-managed IT for CA businesses, with security included and pricing per user, device and network. - [Managed IT services in San Jose](https://manageditservices.tech/managed-it-services-san-jose-ca/): Managed IT services in San Jose: fully managed or co-managed IT for CA businesses, with security included and pricing per user, device and network. - [Managed IT services in San Francisco](https://manageditservices.tech/managed-it-services-san-francisco-ca/): Managed IT services in San Francisco: fully managed or co-managed IT for CA businesses, with security included and pricing per user, device and network. - [Managed IT services in Fort Worth](https://manageditservices.tech/managed-it-services-fort-worth-tx/): Managed IT services in Fort Worth: fully managed or co-managed IT for TX businesses, with security included and pricing per user, device and network. - [Managed IT services in Tampa](https://manageditservices.tech/managed-it-services-tampa-fl/): Managed IT services in Tampa: fully managed or co-managed IT for FL businesses, with security included and pricing per user, device and network. - [Managed IT services in Nashville](https://manageditservices.tech/managed-it-services-nashville-tn/): Managed IT services in Nashville: fully managed or co-managed IT for TN businesses, with security included and pricing per user, device and network. - [Managed IT services in Charlotte](https://manageditservices.tech/managed-it-services-charlotte-nc/): Managed IT services in Charlotte: fully managed or co-managed IT for NC businesses, with security included and pricing per user, device and network. - [Managed IT services in San Diego](https://manageditservices.tech/managed-it-services-san-diego-ca/): Managed IT services in San Diego: fully managed or co-managed IT for CA businesses, with security included and pricing per user, device and network. ## Service by city - [Co-managed IT services in Houston](https://manageditservices.tech/co-managed-it-houston-tx/): Co-managed IT for Houston companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in Houston, TX](https://manageditservices.tech/outsourced-it-department-houston-tx/): An outsourced IT department for Houston businesses: help desk, systems, security and planning under one agreement, priced per user, device and network. - [Co-managed IT services in Dallas](https://manageditservices.tech/co-managed-it-dallas-tx/): Co-managed IT for Dallas companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in Dallas, TX](https://manageditservices.tech/outsourced-it-department-dallas-tx/): An outsourced IT department for Dallas businesses: help desk, systems, security and planning under one agreement, priced per user, device and network. - [Co-managed IT services in Austin](https://manageditservices.tech/co-managed-it-austin-tx/): Co-managed IT for Austin companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in Austin, TX](https://manageditservices.tech/outsourced-it-department-austin-tx/): An outsourced IT department for Austin businesses: help desk, systems, security and planning under one agreement, priced per user, device and network. - [Co-managed IT services in San Antonio](https://manageditservices.tech/co-managed-it-san-antonio-tx/): Co-managed IT for San Antonio companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in San Antonio, TX](https://manageditservices.tech/outsourced-it-department-san-antonio-tx/): An outsourced IT department for San Antonio businesses: help desk, systems, security and planning under one agreement, priced per user, device and network. - [Co-managed IT services in Miami](https://manageditservices.tech/co-managed-it-miami-fl/): Co-managed IT for Miami companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in Miami, FL](https://manageditservices.tech/outsourced-it-department-miami-fl/): An outsourced IT department for Miami businesses: help desk, systems, security and planning under one agreement, priced per user, device and network. - [Co-managed IT services in Fort Lauderdale](https://manageditservices.tech/co-managed-it-fort-lauderdale-fl/): Co-managed IT for Fort Lauderdale companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in Fort Lauderdale, FL](https://manageditservices.tech/outsourced-it-department-fort-lauderdale-fl/): Outsourced IT department for Fort Lauderdale businesses: help desk, engineering, security and planning under one agreement, priced per user. - [Co-managed IT services in Orlando](https://manageditservices.tech/co-managed-it-orlando-fl/): Co-managed IT for Orlando companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in Orlando, FL](https://manageditservices.tech/outsourced-it-department-orlando-fl/): An outsourced IT department for Orlando businesses: help desk, systems, security and planning under one agreement, priced per user, device and network. - [Co-managed IT services in Atlanta](https://manageditservices.tech/co-managed-it-atlanta-ga/): Co-managed IT for Atlanta companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in Atlanta, GA](https://manageditservices.tech/outsourced-it-department-atlanta-ga/): An outsourced IT department for Atlanta businesses: help desk, systems, security and planning under one agreement, priced per user, device and network. - [Co-managed IT services in Chicago](https://manageditservices.tech/co-managed-it-chicago-il/): Co-managed IT for Chicago companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in Chicago, IL](https://manageditservices.tech/outsourced-it-department-chicago-il/): An outsourced IT department for Chicago businesses: help desk, systems, security and planning under one agreement, priced per user, device and network. - [Co-managed IT services in Seattle](https://manageditservices.tech/co-managed-it-seattle-wa/): Co-managed IT for Seattle companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in Seattle, WA](https://manageditservices.tech/outsourced-it-department-seattle-wa/): An outsourced IT department for Seattle businesses: help desk, systems, security and planning under one agreement, priced per user, device and network. - [Co-managed IT services in Phoenix](https://manageditservices.tech/co-managed-it-phoenix-az/): Co-managed IT for Phoenix companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in Phoenix, AZ](https://manageditservices.tech/outsourced-it-department-phoenix-az/): An outsourced IT department for Phoenix businesses: help desk, systems, security and planning under one agreement, priced per user, device and network. - [Co-managed IT services in Denver](https://manageditservices.tech/co-managed-it-denver-co/): Co-managed IT for Denver companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in Denver, CO](https://manageditservices.tech/outsourced-it-department-denver-co/): An outsourced IT department for Denver businesses: help desk, systems, security and planning under one agreement, priced per user, device and network. - [Co-managed IT services in Los Angeles](https://manageditservices.tech/co-managed-it-los-angeles-ca/): Co-managed IT for Los Angeles companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in Los Angeles, CA](https://manageditservices.tech/outsourced-it-department-los-angeles-ca/): An outsourced IT department for Los Angeles businesses: help desk, systems, security and planning under one agreement, priced per user, device and network. - [Co-managed IT services in San Jose](https://manageditservices.tech/co-managed-it-san-jose-ca/): Co-managed IT for San Jose companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in San Jose, CA](https://manageditservices.tech/outsourced-it-department-san-jose-ca/): An outsourced IT department for San Jose businesses: help desk, systems, security and planning under one agreement, priced per user, device and network. - [Co-managed IT services in San Francisco](https://manageditservices.tech/co-managed-it-san-francisco-ca/): Co-managed IT for San Francisco companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in San Francisco, CA](https://manageditservices.tech/outsourced-it-department-san-francisco-ca/): Outsourced IT for San Francisco businesses: help desk, systems, security and planning in one agreement, priced per user, device and network. - [Co-managed IT services in Fort Worth](https://manageditservices.tech/co-managed-it-fort-worth-tx/): Co-managed IT for Fort Worth companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in Fort Worth, TX](https://manageditservices.tech/outsourced-it-department-fort-worth-tx/): An outsourced IT department for Fort Worth businesses: help desk, systems, security and planning under one agreement, priced per user, device and network. - [Co-managed IT services in Tampa](https://manageditservices.tech/co-managed-it-tampa-fl/): Co-managed IT for Tampa companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in Tampa, FL](https://manageditservices.tech/outsourced-it-department-tampa-fl/): An outsourced IT department for Tampa businesses: help desk, systems, security and planning under one agreement, priced per user, device and network. - [Co-managed IT services in Nashville](https://manageditservices.tech/co-managed-it-nashville-tn/): Co-managed IT for Nashville companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in Nashville, TN](https://manageditservices.tech/outsourced-it-department-nashville-tn/): An outsourced IT department for Nashville businesses: help desk, systems, security and planning under one agreement, priced per user, device and network. - [Co-managed IT services in Charlotte](https://manageditservices.tech/co-managed-it-charlotte-nc/): Co-managed IT for Charlotte companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in Charlotte, NC](https://manageditservices.tech/outsourced-it-department-charlotte-nc/): An outsourced IT department for Charlotte businesses: help desk, systems, security and planning under one agreement, priced per user, device and network. - [Co-managed IT services in San Diego](https://manageditservices.tech/co-managed-it-san-diego-ca/): Co-managed IT for San Diego companies with in-house IT staff: a written split of duties, shared tools, security monitoring and cover for time off. - [Outsourced IT department in San Diego, CA](https://manageditservices.tech/outsourced-it-department-san-diego-ca/): An outsourced IT department for San Diego businesses: help desk, systems, security and planning under one agreement, priced per user, device and network. ## Company - [About](https://manageditservices.tech/about/): ManagedITServices.Tech is a managed service provider based in Texas, supporting small and mid-sized US businesses remote-first, with security included. - [Service catalog](https://manageditservices.tech/service-catalog/): Every managed IT service and add-on we offer: users, workstations, servers and network, plus MDR, backup and DR, pen testing, VoIP and compliance. - [Quote builder](https://manageditservices.tech/quote/): Add the users, devices, network and add-ons your business needs to a quick quote list, then send it to ManagedITServices.Tech for a written quote. - [Get a managed IT quote](https://manageditservices.tech/contact/): Request a managed IT quote. Tell us your users, workstations and offices, and we send a written quote. Hours are Monday to Friday, 7:30 AM to 5:30 PM.